Privacy Policy

1. Introduction

Coffix Bangladesh (“we,” “our,” or “us”), operating through coffixbd.com, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our business in Bangladesh

2. Information We Collect

We collect information that you provide directly to us, including:
• Contact information (name, email address, phone number, delivery address)
• Billing and payment information
• Professional barista training registration details
• Service and maintenance request information
• Coffee machine and accessories purchase history
• Coffee bean subscription preferences

3. How We Use Your

Information
We use the information we collect to:
• Process your orders and payments within Bangladesh
• Provide customer support and maintenance services
• Send important updates about our products and services
• Improve our coffee machines and training programs
• Communicate about promotions, events, and new coffee bean arrivals
• Schedule and manage barista training sessions

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with authorized service providers in Bangladesh who assist us in operating our business, processing payments, delivering products, and providing maintenance services to you.

5. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is stored securely within Bangladesh in compliance with local data protection regulations.

6. Your Rights

You have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Receive a copy of your data
• Lodge a complaint with relevant authorities